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Why one non-technical founder decided "chatbots aren't enough", and what that means for your Shopify store. This article is a look at how one founder used AI to build an AI product, what "agentic commerce" actually means in practice, and how to tell whether an AI agent makes sense for your store right now.

Most Shopify merchants try to grow revenue the hard way: more ads, more traffic, more spend. But if your Average Order Value stays flat, scaling just makes your problems bigger. Learn how to increase AOV with a modern approach that's already driving a 39% AOV lift for Country Life Natural Foods.

There's a familiar pattern in e-commerce that nobody likes to talk about. You launch a shiny new chatbot. The widget looks great. The dashboard shows hundreds of conversations. Your support team is a bit less overloaded. And yet, when you open your revenue report… nothing really changes. The problem isn't that chat is a bad idea. It's that most brands are still running what is essentially a glorified FAQ in a chat bubble. Meanwhile, what actually moves the needle in 2025 is something much closer to a digital sales associate: an AI agent that lives inside your store, understands what's going on, and can take action.

The e-commerce landscape is shifting from conversational chatbots to autonomous AI agents that complete transactions. While traditional chatbots like ZipChat focus on answering questions, AI agents are designed to act—completing entire customer journeys from browsing to checkout. This is Agentic Commerce, and it's already reshaping the entire retail landscape.

McKinsey reports a $3-5 trillion agentic commerce opportunity by 2030. Learn why Shopify merchants need AI agents, not chatbots, to capture this market. The future of e-commerce isn't coming—it's already here, and merchants who aren't ready will be left behind.